Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.ĭownload the Sansa Recovery Tool from the Sansa website.įormat - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. ![]() Keep holding the volume + button for an additional 5-50 seconds. Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in.
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